No-power repair
Your device isn't dead. It's a power fault we can trace.
A phone, laptop, tablet, or console that won't turn on almost never means the whole machine is gone. It means one link in the power chain has broken — a charging IC, a power-management chip, a shorted capacitor, a failed DC jack or power supply. We find which one, on a bench with a microscope and a meter, instead of guessing at parts until something works.
A device that won't turn on is almost never dead. It's usually a single break in the power chain - a charging IC, power-management chip, shorted cap, or failed DC jack - not the whole board. WeFixed traces power under a microscope and tells you in writing exactly where it stops. Your data survives the repair. The $65 diagnostic applies toward it.
"Won't turn on" is a symptom, not a diagnosis. WeFixed is an independent board-level lab in Arlington, VA — we open the device, follow the power up from the battery connector through the charging circuit and main rails, and tell you in writing exactly where it stops. Most "dead" devices are a single-point fault, and the data on them survives the repair.
Parts-swap shop vs WeFixed
| Typical shop | WeFixed | |
|---|---|---|
| Approach | Swap parts blind | Trace the rail |
| Your data | Often wiped | Stays intact |
| If board fails | Replace whole device | Fix the component |
| Diagnosis | Guesswork | Written, $65 |
| Warranty | Varies | 1 yr OEM / 1 mo aftermarket |
We test battery and charger first, then the board, so you fix the real cause.
Signs of a board-level fault
- Completely dead — no lights, no fan, no vibration, no screen, no response on any charger
- Won't power on and won't charge — nothing happens when plugged in, even with a known-good cable
- Black screen with faint signs of life — a click, a brief logo, a warm spot, or coil whine but no boot
- Powers on only while plugged in, or dies the instant the charger is unplugged
- Went dead after a drop, spill, power surge, bad charger, or a failed update — and never came back
- Stuck in a boot loop or frozen on the logo, restarting forever instead of reaching the home screen
Honest by default
Every board starts with a $65 diagnostic and a written report — exact cost and timeline before we touch it. The fee applies toward your repair.
Is my device actually dead, or can it be fixed?
Usually it can be fixed. A device that won't turn on is almost always a power-rail or charging-circuit fault — a failed power-management IC, a charging IC, a shorted component, a broken DC jack, or a dead power supply — not the whole board. We trace power through the device to find the exact break. The $65 written diagnostic tells you what failed and whether it's worth repairing before you spend a dollar more.
Will I lose my photos and data if the device is dead?
Almost never. Your data lives in a storage chip that isn't damaged by a power fault, and a board-level repair fixes the circuit without touching it — so once the device powers on, your photos, messages, and files are right where you left them. This is the key difference between us and a parts-swap shop: the factory-reset and "erase everything" fixes you read about online destroy data, and a board repair doesn't. Tell us the data matters and we treat it accordingly.
Is it the battery, the charger, or the motherboard?
That's exactly what the diagnostic answers. Sometimes it genuinely is a dead battery or a bad cable — the cheap, honest fix — and we'll tell you so. But when a new battery and a known-good charger change nothing, the fault is on the board: a charging IC, a power-management chip, or a short pulling a rail down. We test in that order so you pay to fix the real cause, not to replace good parts on a guess.
My phone keeps restarting / is stuck on the logo. Is that the same problem?
It's related. A true boot loop — powering on, reaching the logo, then restarting forever — can be a software issue or an unstable power rail that browns out mid-boot. A truly dead device never gets that far. We figure out which one you have: if it's powering up but can't hold a boot, that points to a power-delivery or board fault we can measure, not a coin-flip software wipe that costs you your data.
Do you fix laptops, tablets, and game consoles too — not just phones?
Yes. The principle is the same across all of them: AC comes in, gets converted and regulated, and feeds the main board. We work no-power faults on phones, laptops (dead DC jacks, charging circuits, blown power ICs), tablets, and consoles like PS5, Xbox, and Switch (failed power supplies and power ICs after a surge). If it won't turn on, we can trace it at the board level.
How long does a no-power repair take, and is it guaranteed?
Diagnosis is usually quick once it's on the bench; the repair depends on what we find — a charging IC swap is faster than chasing a liquid-damage short across several rails, and we give you a realistic timeline with the written diagnosis. Repairs carry our warranty: one year on OEM parts and one month on aftermarket. The $65 diagnostic fee applies toward the repair if you go ahead.
Why bring a dead device to WeFixed
Most shops meet a no-power device with a flowchart: new battery, new charging port, new screen — and if it's still dead, "it's the motherboard, replace the whole thing." We do the opposite. As an independent board-level lab, we put the device under a microscope, power it through a bench supply, and follow the current until we find the component that's actually stopping it — the failed power IC, the shorted cap, the broken trace. That's how a "write-off" becomes a fixable fault, how your data comes back with it, and why you get an honest written answer for $65 instead of a stack of replaced parts. Walk in to our Arlington, VA lab or use tracked mail-in from anywhere in the 50 states.